Reference

Privacy Clarity Before Your Account Opens

Q: Can you ask us to change wrong account data?

Yes. Contact live chat, WhatsApp, or privacy@sbobetcom.club with your username and registered mobile number. We may ask for a recent login or wallet reference before changing details on your account record.

Q: Can you ask for a copy of your data?

You can email privacy@sbobetcom.club to request access to account data linked to your profile. We verify your identity first, then explain which records can be shared under the law that applies.

Your privacy choices, DANA, OVO, GoPay and QRIS wallet records, and login checks are explained here before you open an account from Medan or anywhere else in Indonesia.

DANA record handlingOVO wallet checksGoPay privacy controlsQRIS payment logs

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How Our Privacy Policy Applies

sbobetcom Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear privacy rules help you know what happens after you create an account, verify your mobile number, or use DANA, OVO, GoPay and QRIS in the wallet. This policy explains what sbobetcom collects, why we use it, how long we keep it, and how you can

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reach us when a record needs checking. We use account data for login security, payment matching, fraud screening, service messages, and support follow-up. When you open Super Sic Bo, Rocket Crash, or Basketball Betting, we also store activity logs needed to settle rounds and answer account
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questions. Access and eligibility depend on local law and are available only where local law permits. If local law requires a different privacy step, we apply that requirement to the account record and support process tied to your request.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Reach Us About Your Data

Fast privacy help starts with the channel that can confirm your account safely. We ask for your account ID, registered mobile number, and one recent wallet reference when a request involves DANA…

Live chat Open the chat bubble, choose Privacy, and share your account ID. Our team replies 09:00–01:00 WIB and may ask you to confirm the last four digits of a wallet reference.

WhatsApp Send your privacy question from the mobile number tied to your account. We use WhatsApp for quick identity checks, device alerts, and follow-up when you ask us to correct account data.

Email request Email [email protected] when you need a written reply, data access request, or deletion query. Include your username, registered mobile number, and the payment rail involved, such as QRIS.

DATA PRACTICE

How We Handle Your Privacy

Practical privacy control is built into the account flow, not hidden after you join.

Account setup data

When you open an account, we collect the details needed to create your profile, verify your mobile number, and secure login access. We do not ask for unrelated documents during the basic account step.

Wallet records

DANA, OVO, GoPay and QRIS references are used to match deposits, review withdrawals, and resolve payment questions. We keep these records separate from chat messages so support can check only what is needed.

Cookie choices

Cookies help keep you signed in, remember language choice, and detect unusual browser changes. You can clear cookies in your browser settings, but we may ask for re-verification after that reset.

Game activity logs

Rounds in Bikini Paradise, Fish Hunter, Super Bingo, and live table games create logs for settlement and support checks. These logs help us answer disputes without showing your full wallet record to game staff.

Device security

We record device type, IP range, and session time to detect account access that does not match your usual pattern. You can check active sessions through Account > Security > Devices.

Retention and changes

We keep data only for account, payment, security, and legal needs. If your mobile number or wallet label is wrong, contact us and we will explain the correction step for your record.

Privacy Questions We Answer Often

Your privacy request should feel clear before you share account details with us. The answers below explain how we handle account records, payment references, cookies, device checks, and correction requests. For anything tied to a specific transaction, contact us with your username, registered mobile number, and the related DANA, OVO, GoPay or QRIS reference.

We collect the details needed to create your profile, verify your mobile number, secure login access, and run wallet checks. Payment references from DANA, OVO, GoPay or QRIS are collected only when you use them.

We keep payment references to match deposits, verify withdrawals, and answer account questions. A QRIS or GoPay reference also helps us trace timing if a wallet status changes after you contact support.

Yes. Contact live chat, WhatsApp, or [email protected] with your username and registered mobile number. We may ask for a recent login or wallet reference before changing details on your account record.

Cookies keep your session active, remember language choice, and help spot unusual device changes. If you clear browser cookies, we may ask you to verify your mobile number again before account access continues.

Access is limited to teams that need the record for settlement, payment matching, security checks, or support replies. A game log for Super Sic Bo does not give game staff access to your full wallet history.

We keep account, payment, device, and game activity records for as long as needed for security, support, payment checks, and legal duties. You can ask us what applies to your account.

You can email [email protected] to request access to account data linked to your profile. We verify your identity first, then explain which records can be shared under the law that applies.

Privacy Clarity Before Your Account Opens

Reach Us About Your Data

How We Handle Your Privacy

Account setup data

Wallet records

Cookie choices

Game activity logs

Device security

Retention and changes

Privacy Questions We Answer Often

01 What data do we collect when you open an account?

02 Why do we keep payment references from DANA, OVO, GoPay and QRIS?

03 Can you ask us to change wrong account data?

04 How do cookies affect your privacy on mobile web?

05 Who can see your game activity and wallet record?

06 How long do we keep your account data?

07 Can you ask for a copy of your data?

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